Infrastructure Management

Facility Management

In today's volatile business world, enterprises face significant challenges in scaling and managing their IT infrastructure.

To meet these challenges, UnicLabs offers focused solutions in core infrastructure areas for building and managing the enterprise IT infrastructure comprising lifecycle services in datacenter management, desktop management,database administration, and web operations.

UnicLabs domain expertise spans a diverse set of systems and technologies within an organization's enterprise IT infrastructure.

Enterprises can achieve cost efficiencies and accelerated time-to-delivery by leveraging UnicLabs robust global delivery model, proven methodologies, standardized tools and mature processes for enterprise infrastructure management services (IMS).

UnicLabs offers focused solutions in core infrastructure areas and leverages its proven IT infrastructure assessment tool and methodologies to design solutions that are closely aligned to the client's business strategy.

Our comprehensive, industry-leading portfolio of infrastructure management services guarantees high reliability, Round-the-clock availability, remote manageability, and optimum scalability.

Desktop Management

UnicLabs desktop practice for lifecycle management continuously works with emerging technology and technology leaders such as Microsoft to ensure that our frameworks, processes and global delivery model are capable of supporting any deployment model a customer may choose. Because we use a global delivery model, customers are guaranteed of receiving these services cost effectively - no matter where their business operations are.


  • User data backup, restoration and migration - similar to services provided for enterprise data storage and management
  • Retiring desktops - including tools, processes and methodologies for cost-effective asset management

Planning and Testing

  • Platform selection/upgrade
  • Planning and Testing of critical components
  • Information Gathering
  • Supplier Contact
  • Product review


  • Information Gathering
  • Product configuration
  • Vendor sourcing – use of structured methodologies with scorecards that drive selection criteria
  • Customer interactions
  • New desktop procurement

Deployment and Support

  • Application deployment – as with OS, including package creation and testing
  • Configuration settings – done pre-implementation for swifter distribution
  • Desktop Deployment Readiness Assessment and Orientation Providing break/fix - full suite of remedial services
  • Troubleshooting, maintenance – automated operations with available 24/7 help desk support for quick problem resolution
  • Security and Patch Management

Installs, Moves, Adds, Changes

Change Management – includes, but not limited to, prioritizing requests, information gathering, scheduling, planning, testing and validating

Dispatching, communication – including impact reports


Delivery coordination

Supplier management

Remote Infrastructure Management

Our remote infrastructure management solution goes beyond 24x7 monitoring to include proactive problem identification and resolution.

Built-in root cause analysis helps to identify and automatically fix potential problems before performance is affected.

Our remote infrastructure management solution will automatically carry out clients' pre-specified instructions to fix problems, such as restarting sluggish servers and the applications that reside on them without human intervention.

The solution can also automatically dispatch on-site service providers to address high priority issues.

By automating corrective actions, IT organizations decrease problem resolution time and improve system availability.

Get In Touch !

At UNICLABS. we pride ourselves on always being there for our customers. If you are not an existing customer but would like to learn more about UNICLABS, please let us know or contact us

Phone : 040-42300211

Email :