Our Values

Integrity. Superior Customer Service. Empowerment and Accountability.

At UnicLabs, we value our customers by striving to provide the best solutions and services available, and our associates by listening to their input and empowering them to grow with the company.

INTEGRITY

We serve the most respected companies and we operate with the highest level of integrity and business ethics. Our customers demand this of us and we demand this of ourselves.

We value trustworthiness, honesty and open communications. We will be fair and forthright with our clients and associates.

CUSTOMER SERVICE

We serve our customers the way we would like to be served. We are responsive, communicative and reliable. When our customers need us, we are there - any time, day or night. We are proactive in our customer service and reach out to clients to assist them in their use of our solutions. We make a concerted effort to anticipate and address the potential needs and issues of our customers before they arise.

Our efforts are customer-centric and we strive for constant improvement in customer service and support. We value each customer's unique requirements and craft our solutions to accommodate their specific needs.

We value trustworthiness, honesty and open communications. We will be fair and forthright with our clients and associates.

EMPOWERMENT AND ACCOUNTABILITY

We foster an environment of trust, respect and empowerment. We have clearly defined roles and responsibilities and we recognize and value individual contributions and achievements. We promote clearly defined expectations and accountability from all associates.

When our customers need us, we are there - any time, day or night. We value associate reliability, camaraderie and interdependence. We are accountable to our clients and to each other and are held to the high standard they demand and deserve.

Vision

Resource Management + Business Intelligence = Callout Confidence

Leveraging our expertise in resource management, crew callout management and reporting, we are able to deliver callout confidence that is consistent, reliable and compliant.

At UnicLabs, our Vision is a commitment to our future in how we will fulfill our Mission. We are committed to:

  • Standardization. Becoming the industry standard, setting the bar for crew callout and enhanced resource management capabilities by aggressively promoting and selling UnicLabs, services into utilities and related markets.
  • Innovation. Efficiently providing market-leading crew callout applications and staying ahead of competition by committing to adapting and incorporating new technologies to meet and create market demand.
  • Superior Service. Providing impeccable customer service in areas of support and product development to satisfy each customer's unique requirements.
  • Open Environment. Fostering an open, rewarding and stable work environment where people are motivated to contribute and grow with the company.

Mission

Providing customers with the best solutions available with superior customer service

We proudly provide the premier callout and employee availability solutions to progressive utilities and related markets, improving operational efficiency while automating complex business rules.

Get In Touch !

At UNICLABS. we pride ourselves on always being there for our customers. If you are not an existing customer but would like to learn more about UNICLABS, please let us know or contact us

Phone : 040-42300211

Email : info@uniclabs.com